Knowledge, Professional , Top notch
Last year my son and daughter purchased a unit each in Hornsby, both of which were to be rented out for about a year. We contacted Lorraine who arranged for all the paperwork and allocated property managers to find suitable tenants and so on.
My wife and I own a large number of properties in NSW and Queensland which have been rented out for many, many years and thus we deal with and have dealt with many property managers over the last 40 or so years. Most are average, some we have sacked because of incompetence and a handful are exceptionally good. Lorraine is one of the exceptionally good ones. She clearly has a huge amount of knowledge about her business and and takes a lot of pride in her work. Lorraine is a total professional and she is always available to discuss various matters.
It is such a pleasure dealing with someone like Lorraine, and I hope that you as the General Manager appreciate what a top notch employee you have in her.
Landlord – Bergman
Six Star Service
I switched from another big agency to Luke’s team recently. The property was vacated for a while, and couldn’t get tenants. Luke has been super professional and kept me updated timely about the progress of getting a tenant into my property. I felt so lucky to have him, and it is a great decision to switch to him! Luke is very polite and professional. Most importantly, he will discuss and find solutions whenever I have concerns or issues happen and will provide very comprehensive analysis and advice for me to make decisions.
Luke’s team is very efficient as well. I will get a notice when an inspection is booked and there will be progress report about who came for inspections and feedback and whether they wanted to apply. It gave me peace of mind as they are on top of everything. I remember my previous experience that I have to chase up things with agency and ask for updates, and I have to worry about everything.
If there is a 6-star ranking, I will give Luke 6 stars. He is exactly what landlords want, a comprehensive and professional service provider with a warm heart and great personality. I’ve come across so many agents this before in NSW, so I had actual experience of comparison to make my comments. And I will highly recommend him to my friends.
Landlord – Freeman
Efficient, helpful, courteous
We have been extremely happy with the excellent service we have received from your team…efficient, helpful, courteous and timely. You found great tenants for us who paid their rent on time and treated our place respectfully too. That was greatly appreciated.
Landlords – Paul & Narelle
An absolute gem
Luke Curran has been an absolute gem, finding an appropriate tenant for our property very quickly. His strengths lie in a strong sense of empathy and fabulous communication skills, making the entire process without any dramas. He’s friendly, calm and always upbeat.
– Christine and David Biddle, Landlords
Lorraine Johnson and her team have been looking after my investment property for years. They have been continuously delivering high-level services. Loraine is an excellent advisor for not only her expertise in general property management but also her dedication in other value-added residential matters as well. Appreciate it very much.
Simon – Landlord
The best Real Estate Agents we have ever rented through!
We have found Ray White Upper North Shore to be the best Real Estate Agents we have ever rented through. Emma has assisted us with our queries, and we have have been attended to IMMEDIATELY! This is wonderful service from an Estate Agency, and even in these COVID-19 times, they have made sure that they have got jobs done, efficiently and effectively. Would not hesitate to recommend Ray White Upper North Shore.
Ray White Hornsby has been managing my property for more than 15 years. The Property Manager Connie So has been providing excellent professional service in time. She is very friendly and patient and always provides valuable advice for property maintenance regularly. Under her management, the property has remained in excellent condition. I really appreciate her effort to keep my property’s value. I made a great decision to have Ray White Hornsby manage my property!!!
Emma – Landlord
Pleasure doing business together!
My brother and I just recently signed a lease with Emma Davis at Ray White Turramurra – we found Emma to be very professional and friendly as well as very responsive and helpful. Overall our impression with the real estate agency and their staff has been positive.
Tenant – Lucy
Second to None
Outstanding service in every respect! Ray White Hornsby manage my rental property portfolio. Their service, responsiveness and all-round quality are second to none both for me and my tenants. Thank you Kitty and team for your amazing service and keep up the great work!
Steve – Landlord
Very well done to Emma and Ray White. Thank you!
I rarely write reviews, everything was amazing, Emma Davis was so professional, supportive and extremely experienced person, she worked during the weekend (Saturday and Sunday) to finalize the deal by Monday morning!! That is what I call first class service and dedicated staff. Very happy with the service provided, it was professional, quick and beyond my expectations.
Tenant – Odeh
Efficient, straight forward and very friendly
I always find the transition of moving apartments so stressful but Emma Davis at Ray White made the move so seamless and hassle-free. Communication was efficient, straight forward and very friendly. Thanks again Emma!
Tenant – Roisin
I’ve had a great experience with Ray White, in particular with Emma Davis who helped us secure a rental after we recently sold our home. Emma has been quick to respond to any queries and very professional in our dealings with her. Highly recommend! Thanks for all your help.
Tenant – Nicola
A breath of fresh air
I don’t normally spend time writing emails to employers about their staff, but I felt compelled to do so in this instance. We are empty nesters, who recently sold our home in Cottage Point. We were looking to rent somewhere on the North Shore while we figure out what we want to do with the rest of our lives. I was absolutely dreading the process of being treated as a second class (rental) citizen, as that had been my experience renting property some thirty years ago. After making several enquiry calls to a number of ‘property managers’, my fears were confirmed. We were interested in inspecting 1A Bareena Ave and agreed to meet the property manager there last Saturday. Much to our delight, Isabella was a breath of fresh air. She was friendly, patient and very knowledgeable. Most importantly, she responded promptly to the many text messages we sent – even on Sunday evening!
Having just sold, believe me, we (and prospective purchasers), greatly value professionals such as Isabella.
Meredith – Tenant